Privacy policy

The association “Humanitarna organizacija Čin dobrote” (Actus Bonitatis, hereinafter: the Organization) respects your privacy. This document explains which personal data we collect, why we collect it, how we keep it and what rights you have, in accordance with the Serbian Law on Personal Data Protection (Official Gazette of the Republic of Serbia, No. 87/2018).

1. Data controller

The controller of your personal data is the association “Humanitarna organizacija Čin dobrote”, Sremska Mitrovica, Serbia, registration number 28416768, tax ID 115717854. For any question about data protection, write to us at actushumanitarnaorganizacija@gmail.com.

2. Using this website

This website does not use cookies, analytics tools or advertising services, and it does not track how you move between pages. There are no forms on the website, so you do not enter any personal data through it.

The website runs on a hosting provider’s server, which records basic technical data about visits for security and reliable operation, such as the IP address, time of the visit and browser type. We do not use this data to identify you.

Links to social networks and Google Maps lead to websites of other companies, whose own privacy rules apply.

3. What data we collect

We collect data only when you give it to us yourself or when we need it for our work:

• Donations and membership fees: the payer’s name, address and account number, and the amount and purpose of the payment, as shown on our bank statement.
• Contact by email or phone: your name, email address, phone number and the content of your message.
• Membership: data from the membership application, such as your name and contact details, and for minors the consent of a parent or guardian.
• Donations of goods and volunteering: your name and the contact details we need to arrange the handover of help or your participation in a campaign.
• Companies and partners: the company name, logo and contact details of the person responsible for the cooperation.

4. Why we use your data

• to record donations and membership fees received, as required by accounting regulations,
• to answer your questions and arrange cooperation,
• to keep a register of members, as required by the Law on Associations,
• to thank donors and partners publicly, only with their consent,
• to report to the public on the help collected and distributed.

We publish photos and stories of the people we help only with their consent and with full respect for their dignity.

5. Anonymous donations

You can donate anonymously. We publish a donor’s name, a company name or a logo on our website and social networks only with consent.

6. Legal basis for processing

We process your data on the basis of a legal obligation (financial records and the register of members), on the basis of your consent (publishing names, logos and photos) and on the basis of the Organization’s legitimate interest (answering enquiries and organizing aid campaigns).

7. How long we keep data

We keep financial documents for the periods required by law. Data processed on the basis of consent is kept until you withdraw your consent. Correspondence is kept for as long as needed to answer your enquiry and complete the cooperation.

8. Who has access to the data

We do not sell your data or share it with third parties for commercial purposes. Access is limited to members of the Organization who need the data for their work and, where necessary, our bank, our accounting service and state authorities when the law requires it.

9. Data protection

We apply appropriate organizational and technical protection measures. Only authorized persons have access to the data, and documents are kept in a secure place and in protected accounts.

10. Your rights

At any time you have the right to:

• find out which data about you we process and receive a copy,
• request the correction or completion of inaccurate data,
• request the deletion of data when there is no longer a basis for processing it,
• request the restriction of processing or object to processing,
• withdraw your consent, without affecting processing carried out before the withdrawal.

You can send your request to actushumanitarnaorganizacija@gmail.com or by post to the Organization’s address. We will reply within 30 days at the latest.

11. Complaint to the Commissioner

If you believe we process your data contrary to the law, you can file a complaint with the Commissioner for Information of Public Importance and Personal Data Protection, Bulevar kralja Aleksandra 15, 11120 Belgrade, email office@poverenik.rs, website www.poverenik.rs.

12. Changes to this privacy policy

We may update this policy from time to time. The current version is always published on this page, together with the date of the last update.